Reference

How bestjudi33 Handles Your Personal Data

Your account information stays with us — and this page tells you exactly what we collect, how we use it, and what rights you hold over it.

Account data protectionLocal e-wallet privacyYour right to accessCookie controlsContact us anytime
bestjudi33 How bestjudi33 Handles Your Personal Data
DATA CARE IN PRACTICE

How We Protect and Manage Your Information

Behind every account is a set of security measures and data-handling rules we keep consistent. Here is what that looks like in practice — from cookies to account verification and beyond.

Cookies and Session Data

We use cookies to keep your session active and remember your lobby preferences. You can adjust cookie settings through your browser at any time without affecting your account login.

Account Verification

Identity checks are part of the account security process. Documents submitted during verification are stored securely and not shared beyond what is required for the check.

Data Retention Rules

We keep your data only as long as needed for your active account and any legal obligations. Once those periods end, records are deleted or anonymised according to our internal schedule.

Requesting Changes

You can request access to or deletion of your personal data at any time. Contact us via live chat or email — we will respond and confirm the outcome of your request.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, update or remove your personal data, reach out through any of the channels below. Our support team can also help if you notice account activity that does not look right, or if you have questions about how a specific payment method like GrabPay or Boost is recorded against your account.

Team online

Live Chat

Start a live chat from the account page. Describe your data query and our team will pull up your record and respond directly.

Email Support

Send your data request by email with your registered account details. We will confirm receipt and follow up with next steps.

Account Settings

Some data preferences — including marketing contact options — can be adjusted directly inside your account settings without contacting support.

Privacy Policy Questions Answered

Below are the questions we hear most often about how your data is handled here. If something is not covered, reach out via live chat.

We collect your name, contact details, and the payment method you register — such as Touch 'n Go eWallet or Boost. Device and session data are also logged when you access the lobby.

Your e-wallet details are only shared with the payment processor needed to complete your transaction — for example, when a GrabPay or DuitNow transfer is processed. We do not sell this data.

Retention periods depend on legal obligations in your jurisdiction and the terms of your account. Once those periods are met, data is deleted or anonymised — we do not hold it indefinitely.

Yes. Contact our support team via live chat or email with your registered account details. We will identify your record and provide you with the data we hold on your account.

Cookies keep your session running and save lobby preferences. You can disable non-essential cookies through your browser settings. Note that some account functions may require session cookies to work correctly.

This policy covers your account regardless of where in Malaysia you access from. Use of the platform is subject to local law and available only where local law permits.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.